Put it in writing
Use the form to send your request directly to the Peaches Helpdesk.
Open a support ticketPeaches Helpdesk
Here to help.Personally.
A question, a document or something that needs attention. Tell us what is happening, and let’s work through the next step.
Tell us what you need
A few details.
A clearer next step.
Choose the category that best fits your request and tell us what has happened, or what you would like help with.
- Include the property, building or reference where relevant
- Describe the question and any steps already taken
- Leave contact details so the team can reach you
If you already have a ticket reference, include it in the subject so we can connect the conversation.
A clear place to begin
Your request.
Our attention.
Use the ticket form to put the details in one place, or get in touch directly if you would like to talk.
- Property questions and viewing requests
- Documents, payments and finance queries
- Maintenance, feedback and general support
Choose what works for you
A simple route
to the right conversation.
Send a written request, speak with the team or message us on WhatsApp. The important thing is giving us enough detail to understand what you need.
Talk it through
A conversation can be the easiest way to explain a question or work out the next step.
+971 50 541 1447Send a message
Continue the conversation on WhatsApp when that is more convenient for you.
Open WhatsAppBefore you submit
Support,
made clearer.
A little guidance to help us understand your request.
What can I use the Helpdesk for?
The form includes categories for property enquiries, viewing requests, documentation, payment or finance questions, maintenance, complaints and general support. Choose the closest match and explain what you need.
What should I put in the subject?
A short description of the request is best. Add the relevant property or an existing ticket reference if you have one, then use the message field for the fuller explanation.
Can I contact someone directly?
Yes. Call +971 50 541 1447, open a support ticket or start a WhatsApp conversation.
How do I follow up on an existing request?
Use the contact details above and include your ticket reference, property and a brief update. This helps the team understand which request you are following up on.